Terms & Conditions — dbd99 Platform Rules

By accessing the dbd99 website, creating a player account, making a deposit, placing a bet, or using any feature of the dbd99 platform, you confirm that you have read these Terms & Conditions in their entirety and that you agree to be legally bound by them. These Terms & Conditions apply to all visitors, registered users, and any other persons who access or use the platform.

dbd99 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice. Any such modifications will be effective immediately upon posting to the dbd99 website. It is your responsibility to review these Terms & Conditions periodically. The date of the most recent revision is indicated at the top of this page. Your continued use of the platform following the posting of any changes constitutes your acceptance of those changes.

These Terms & Conditions are published in English and govern the entire relationship between dbd99 and its registered players. In the event of any discrepancy between an English version and any translated version of these terms, the English version shall prevail in all circumstances.

Age Requirement

Access to the dbd99 platform is strictly limited to individuals who are 21 years of age or older. By registering for a dbd99 account, you warrant and represent that you are at least 21 years old. dbd99 operates a zero-tolerance policy regarding underage gambling. Any account found to belong to a player under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and all winnings will be forfeited without exception.

One Account Per Player

Each individual player is permitted to hold only one registered account on the dbd99 platform. Opening multiple accounts — whether under the same or different names, email addresses, phone numbers, payment method accounts, device identifiers, or IP addresses — is strictly prohibited. dbd99 employs automated and manual systems to detect duplicate accounts. Where duplicate accounts are identified, all accounts may be suspended and any associated bonuses, winnings, or pending withdrawals may be voided.

Registration Information

When registering a dbd99 account, you are required to provide accurate, complete, and current information. You must immediately update your account information in the event that any registered details change. dbd99 may at any time request documentary verification of the information you have provided, including but not limited to:

• Government-issued photo identification (National ID, passport, or driving licence)
• Proof of residential address dated within the past three months
• Evidence of ownership of any payment method used for deposits or withdrawals
• Selfie or video verification where required by the dbd99 security team

Failure to provide requested verification documents within a reasonable timeframe may result in the restriction or suspension of your dbd99 account, including the withholding of pending withdrawals until verification is completed.

Geographic Restrictions

dbd99 is operated primarily for players based in Bangladesh. It is your responsibility to ensure that online gambling is not prohibited by the laws applicable to you in your place of residence or jurisdiction. dbd99 does not accept registrations from players located in jurisdictions where online gambling is explicitly prohibited by applicable law. By registering, you confirm that online betting is lawful in your jurisdiction of residence and that you are accessing the platform on your own initiative and at your own risk.

You are solely responsible for maintaining the confidentiality of your dbd99 account login credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any other person under any circumstances. dbd99 will treat all activity that occurs under your account as having been authorised and carried out by you.

In the event that you suspect your account has been accessed by an unauthorised third party, or if you believe your login credentials have been compromised, you must contact dbd99 customer support immediately at [email protected] and change your password without delay. dbd99 accepts no liability for losses resulting from your failure to safeguard your account credentials.

You may not sell, transfer, assign, or otherwise dispose of your dbd99 account or any rights associated with it to any other person. Accounts are personal and non-transferable. Any attempt to sell or transfer an account may result in immediate suspension of the account and forfeiture of all associated funds.

Accepted Payment Methods

dbd99 accepts deposits and processes withdrawals through the following payment channels: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). dbd99 does not apply currency conversion charges for BDT transactions. The availability of specific payment methods may vary from time to time, and dbd99 reserves the right to add or remove payment channels without prior notice.

Deposits

All deposits must be made from a payment account that is registered in your own name. dbd99 strictly prohibits deposits made from payment accounts belonging to third parties. Deposits made via bKash and Nagad are credited to the dbd99 account balance instantly under normal operating conditions. Processing times for other payment methods may vary. Minimum and maximum deposit limits apply and are displayed within the dbd99 cashier at the time of transaction.

Withdrawals

Withdrawals may only be made to a payment account that has been registered and verified in your name. You may not withdraw funds to a payment account different from the one used for your most recent deposit without completing additional verification. Withdrawal requests are processed as follows:

• bKash and Nagad: Targeted processing time of 15 minutes to 4 hours during Bangladesh Standard Time (BST, UTC+6) business hours
• Rocket and Upay: Typically processed within 4 to 8 hours
• Visa and Mastercard: Processing times of 1 to 5 business days depending on the issuing bank

dbd99 reserves the right to conduct enhanced verification checks on withdrawal requests, which may extend processing times. Withdrawals will not be processed until any applicable bonus wagering requirements associated with deposited funds have been satisfied. Any withdrawal request submitted in error by the player may be cancelled by the player before it is processed by contacting customer support.

Anti-Money Laundering

dbd99 maintains strict anti-money laundering (AML) compliance procedures. All player accounts and transactions are subject to monitoring for suspicious activity. dbd99 reserves the right to request source-of-funds documentation from any player at any time. Where suspicious activity is identified, dbd99 may freeze account funds, suspend account access, and report the matter to the appropriate authorities in accordance with applicable law. Players are reminded that using the dbd99 platform for any purpose related to money laundering is a criminal offence.

dbd99 offers a range of bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All bonuses and promotions are subject to the specific terms and conditions published on the relevant promotional page at the time the offer is made. In the event of any conflict between a promotional page and these Terms & Conditions, the promotional page terms shall apply to the specific promotion.

Wagering Requirements

Bonus funds credited to a dbd99 account are subject to wagering requirements before they may be withdrawn as cash. Wagering requirements specify the number of times the bonus amount (and in some cases the bonus plus deposit amount) must be wagered on eligible games before a withdrawal of associated winnings is permitted. The specific wagering requirement applicable to each bonus is stated on the relevant promotional page. dbd99 reserves the right to decline or revoke any bonus where the applicable wagering requirements have not been met.

Bonus Eligibility

Each welcome bonus is available to new registered players only and may be claimed once per player, per household, per device, and per IP address. Bonus abuse — including but not limited to the use of multiple accounts to claim the same bonus more than once, or the use of low-risk betting strategies specifically designed to clear wagering requirements without genuine gaming intent — is prohibited. dbd99 reserves the right to void any bonus and associated winnings where bonus abuse is identified, and to suspend the player account responsible.

Promotional Calendar

dbd99 publishes promotions tied to significant Bangladesh calendar events including BPL cricket season, Eid al-Fitr, Eid al-Adha, Pohela Boishakh, Victory Day, and Independence Day. All seasonal promotions are time-limited and subject to availability. Terms applicable to each seasonal promotion are published on the dbd99 promotions page prior to the start of the promotional period.

All bets and wagers placed on the dbd99 platform are subject to the specific rules applicable to the relevant product — sports betting, live casino, slots, crash games, or any other game category. These product-specific rules are published within the relevant sections of the dbd99 platform and form part of these Terms & Conditions by reference.

dbd99 uses certified random number generators (RNGs) for all non-live casino games. RNGs used on the platform are audited by independent testing laboratories to ensure compliance with fair play standards. Live casino games are streamed from certified studios operated by Evolution Gaming and Ezugi. All live dealer games are conducted according to the rules displayed within the respective game interface.

For sports betting, dbd99 reserves the right to suspend or void any betting market at any time at its sole discretion, including in the event of suspected match fixing, incomplete events, data feed failures, or pricing errors. In the event that a bet is placed on a suspended market after suspension has occurred, the bet will be void and the stake will be returned to the player's account balance.

Minimum and maximum bet limits apply to all products on the dbd99 platform. These limits are displayed within the relevant game or betting interface at the time of placing a wager. dbd99 reserves the right to adjust bet limits for individual players at any time without notice, including where large or unusual betting patterns are detected.

The following conduct is strictly prohibited on the dbd99 platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of all funds, and reporting to relevant authorities where applicable:

• Using the platform if you are under 21 years of age
• Registering or operating more than one account on the platform
• Providing false, inaccurate, or misleading information during registration or verification
• Using software, bots, scripts, algorithms, or any automated tool to interact with the platform in a manner not sanctioned by dbd99
• Exploiting software errors, glitches, or vulnerabilities in the platform to gain an unfair advantage
• Colluding with other players in live casino games or poker formats to gain a financial advantage
• Engaging in any form of arbitrage betting, bonus abuse, or matched betting with the intent of guaranteed profit extraction
• Depositing funds sourced from criminal activity or using the platform to launder money
• Reverse engineering, decompiling, disassembling, or modifying any part of the dbd99 software or platform
• Harassing, threatening, or abusing dbd99 staff members or other players via any communication channel
• Accessing the platform from a jurisdiction where online gambling is prohibited by applicable law

dbd99 reserves the right to determine in its sole discretion whether any conduct constitutes a violation of these prohibitions. Any determination made by dbd99 in this regard shall be final and binding.

All content published on the dbd99 platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of dbd99 or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on the dbd99 platform is the exclusive property of dbd99.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the dbd99 platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to resell or commercially exploit any content on the platform; to collect and use any product listings, descriptions, or prices; to make any derivative use of the platform or its content; or to download or copy account information for the benefit of any other person or entity.

Game content, including game mechanics, graphics, and audio, provided by third-party studios such as Pragmatic Play, NetEnt, Microgaming, Spribe, Evolution Gaming, and Ezugi, remains the intellectual property of the respective studio and is subject to their own licensing terms. dbd99 holds valid licences to distribute this content to players on the platform.

dbd99 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering a dbd99 account, you acknowledge that you have read the dbd99 Privacy Policy and consent to the collection and processing of your personal data as described therein.

dbd99 uses TLS 1.3 SSL encryption to protect all data transmitted between your device and the dbd99 platform. Player account passwords are stored using cryptographic hashing and are never stored in plain text. Player funds are held in segregated accounts separate from dbd99 operational funds. These technical and organisational measures are maintained and reviewed regularly by the dbd99 security team.

dbd99 will not sell, rent, or share your personal data with third parties for their own marketing purposes without your explicit consent. Personal data may be shared with payment processors, identity verification providers, and regulatory bodies where required to operate the platform lawfully, process transactions, or comply with legal obligations. For full details of how dbd99 handles your personal data, please review the Privacy Policy.

dbd99 is committed to promoting responsible gambling practices among all Bangladesh players. The platform provides a comprehensive suite of responsible gaming tools accessible directly from the player account dashboard, including:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts
• Session Time Alerts: Receive notifications when a configurable session duration has been reached
• Cooling-Off Periods: Temporarily restrict access to the platform for a period of your choosing
• Self-Exclusion: Permanently close your account and block access for a defined minimum period
• Reality Checks: Regular pop-up notifications displaying time spent and net gaming result for the current session

dbd99 enforces strict age verification protocols to prevent access by individuals under 21 years of age. Players who feel that their gambling behaviour has become problematic are strongly encouraged to use the responsible gaming tools available on the platform or to contact the dbd99 support team directly. Additional guidance and support resources are available on the dedicated Responsible Gaming page.

To the fullest extent permitted by applicable law, dbd99, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure — arising from your use of or inability to use the dbd99 platform.

dbd99 makes no warranty, express or implied, that the platform will be continuously available, error-free, secure, or free from viruses or other harmful components. Scheduled and unscheduled maintenance, third-party service outages, and force majeure events may cause the platform to be temporarily unavailable. dbd99 shall not be liable for any losses incurred by a player as a result of platform unavailability due to such events.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, dbd99's liability shall be limited to the greatest extent permitted by applicable law. dbd99's total aggregate liability to any player for any claim arising out of or relating to the use of the platform shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless dbd99 and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgements, awards, losses, costs, or expenses arising out of or relating to your violation of these Terms & Conditions or your use of the dbd99 platform.

dbd99 reserves the right to amend, modify, update, or replace these Terms & Conditions at any time at its sole discretion. Amendments will take effect immediately upon publication on the dbd99 website. dbd99 may notify registered players of material changes via the email address associated with their account, but this notification is provided as a courtesy only — it is your responsibility to review the current Terms & Conditions before using the platform.

dbd99 reserves the right to suspend or terminate any player account at any time and for any reason at its sole discretion, including but not limited to violation of these Terms & Conditions, suspected fraud, suspected bonus abuse, suspected money laundering, or failure to complete required verification. In the event of account termination for cause, any bonuses and associated winnings may be forfeited. Real money balances held at the time of legitimate account termination will be returned to the player via the most recently verified payment method, subject to the completion of any pending verification procedures.

Players may close their dbd99 account at any time by contacting customer support at [email protected]. Account closure requests will be processed within 5 business days. Any pending withdrawal at the time of account closure will continue to be processed through normal procedures.

These Terms & Conditions, together with the Privacy Policy and any applicable promotional terms, constitute the entire agreement between you and dbd99 with respect to your use of the platform and supersede all prior agreements, representations, and understandings between the parties. If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.